Does Karma forgive what we do to earn our crust? Or do we have more responsibility than we think despite the financial backlash?
Credit Controllers, Debt Collecters, Bounty Hunters, Loan Approval Agents, Interviewers, Process Servers.
I work in Credit Control for an Energy Company. Everyday it is my duty to disconnect Electricity and Gas Supply for customers who haven't been paying.
These customers get plenty of chances to pay. Reminder letters, Emails, Texts, Phone Calls, Warning Letters - Even the option of a pre-payment meter to be installed for free. If all of those things are ignored, they get cut off. I have to make that choice.
But what if there's an old lady who's afraid to answer the phone, husband died and she isn't financial/bill paying savvy? What if I cut her off? What or WHO does that make me?
The corporation I work for says 'Cut her off' but I have a personal choice. Do I do it? Or do I move on to the next account? If I want to do well at work I do it. If I want to be a good person I move on.
What are my obligations? Are my obligations as an employee more important than those obligations I have as a human being, knowing the struggle people are facing?
I know the stress and emotional trauma I cause when I push the disconnect button. And yes when I do it it is because the client has not paid their bill or attempted to meet their obligations as a customer. It is a last resort. But, I knowingly do something I know is going to cause Stress, Trauma, Emotional difficulty and not to mention the other effects....No Electricity or Heating!
I'm aware I'm in the wrong game - I know this. But the pay is good and the experience is something I will always have to fall back on - so technically, financially it is good for me to be in this position, doing this job.
But morally, I don't agree with it!
I know it's a job that needs to be done. I just don't want to be the one that has to do it.
Am I safe from Karma? Or is my willingness to participate gonna come back and bite me?
At what stage does what we do for a living define us as people?
